Shipping Information

Why your order did not get free shipping.

Each items ordered along with the shipping address have to be eligible for FREE Shipping. FREE Shipping page has further information in regards to what items and addresses meet the requirements.


To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible goods inside your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. Your order will be delivered within 5-7 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

Utilizing this type of shipping option, we fulfill the transaction in a more cost-efficient way. This permits us to pass our savings onto you by means of free postage. While it could take additional time to pack and ship your order, you'll still receive it inside the estimated delivery time frame.

International Shipping

We gladly accepts orders from worldwide. Available product lines, shipping rates and fees varies with respect to the delivery address on your order.

To view the shipping rate information specific for your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For more info, visit our the vendors international shipping details page.


These items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling because they're extremely heavy (as an example, multi-volume sets) can not be shipped beyond the U.S. If it is the situation, it will be noted on the product detail page.

Returns & Replacements

The above terms (including, if applicable, terms relating to the Import Fee Deposit) also pertain to the shipment of any replacement product that could be shipped if you experience an issue with the initial shipment. In case you return a product to us, you're the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For more information please utilize "Contact Us" form page.

Shipping Charges and Times by Geographic Region

When orders shipped internationally make it to the destination country, they are governed by customs clearance procedures which can cause delays beyond original delivery estimates.

Suppliers often have policies that vary from our conditions and terms. For items you have purchased from the seller, please visit the applicable seller's policies for any other conditions and terms that could apply to your purchase of such items.